At CitrusBurn, customer satisfaction is important to us. This Return Policy explains the conditions under which refunds or returns may be requested for purchases made through our website.
CitrusBurn offers a satisfaction-based return policy. If you are not happy with your purchase, you may request a refund within the applicable guarantee period stated at the time of purchase. This policy is designed to allow customers to try the product with confidence.
To be eligible for a return or refund:
In some cases, returned bottles (empty or partially used) may be accepted as part of the return process, depending on the terms provided at checkout.
To initiate a return or refund request:
Once your request is reviewed and approved, refund processing will begin.
Approved refunds are issued back to the original payment method. Processing times may vary depending on the payment provider and financial institution. Please allow several business days for the refund to reflect on your account.
Shipping and handling fees are generally non-refundable unless otherwise stated. Customers may be responsible for return shipping costs unless the return is due to an error on our part.
Refunds may not be issued for:
CitrusBurn reserves the right to update or modify this Return Policy at any time. Any changes will be posted on this page and will apply to future purchases.
If you have questions about this Return Policy or need assistance with a return, please contact customer support through the official CitrusBurn website.